Consumer Services

Consumer HotlineConsumer Hotline
A place to ask questions and provide input to the association about the services provided.


Search for a ProfessionalSearch for a Professional
Search for a cleaning and restoration company in your area.


About Restoration
A new website, created by the CRA, to educate the consumer on cleaning and restoration related issues, including emergency preparedness and insurance information.


Holiday Spot and Stain Removal
By Jeff Bishop

ICRA provides a spot and stain removal guide to help you get through the holidays.


Carpet and Rug CARE Guide
ICRA knows how difficult it can be to maintain your carpet and fabrics in your home and business. We are providing this booklet to assist you in simple techniques of spot cleaning your furnishings.

This booklet also provides valuable information regarding vacuums and proper vacuuming techniques for your carpet. Please review the vacuum section and if you have questions please the ICRA office or a ICRA Professional Cleaner.

We also provide recommendations for do it yourself cleaning as well as professional carpet cleanings. Our association has been providing outstanding service for years and we stand ready to assist you when your carpet is ready for professional cleaning. We recommend that you follow the carpet manufacturers recommendations of hot water extracting your carpet every 12 to 18 months to maintain your warranty. We know that every situation is different and we have provided you with an extensive spotting guide to assist you. If you have questions or the process does not fully remove the spot be sure to call us and we would be very happy to try to trouble shoot the situation.

*To Print:To print this out as a booklet, print duplex pages and flip on the short side.

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